I just got a 2 question survey from Lexis: How likely are you to recommend LexisNexis News & Business* (Inc Nexis, LexisNexis Professional, LexisNexis Executive, KYC) to a friend or colleague? ( to be answered on a number scale), followed by what is the single most important thing that we could do to make you more likely to recommend us? (and a box for comments). nil points for good survey creation abilities. Context, people!